Hotel Villa Cappugi

The Villa Cappugi was a lovely hotel in Pistoia, short distance from Florence. While we were there in summer, the temperature was extremely high, but the air conditioning in the room was more than adequate. We had a lovely dinner at the restaurant, attended by very nice staff. We did not use the pool, but many families took advantage of the amenity. The room was large with a spacious bathroom, clean and comfortable. The breakfast was delicious, with a large variety of foods. The staff were very friendly and helpful.

My main comment is that everything is spotlessly clean and the staff are just lovely - so friendly and helpful! Breakfast - Buffet Style - more than adequate for our needs. Nice choice, pastries that were freshly made, fruit, yogurt, cereal, cold meats and cheeses, eggs, bacon, tea, coffee, juice - the usual things but nicely laid out and fresh. You can request additional things (including non-machine coffee) and staff will make it for you. Pool is clean and pleasant and big enough - although the day passes the hotel sells to local folk mean that it can get busy at weekends. Poolside snacks and drinks were nice. I would have preferred if it was open for longer, particularly first thing in the morning (pool doesn't open until 10am, closes at 7pm).

The hotel is situated just outside Pistoia so is quieter than staying in town. The staff were always happy to help when needed, nothing was too much trouble. Our room was fabulous , particularly the rainforest shower which was lovely. Breakfast was lovely with a good selection each morning. The pool area was well maintained. The adjoining restaurant was a lovely way to spend the evenings without going into town. The shuttle bus to/from the station is a welcome bonus but make sure you book in advance.

The breakfast was great - it had many pastries, a good choice of meat and cheese, and several coffee machines. Although it seemed that the hotel was full, the breakfast room was never crowded, and I can say the same about the pool. The greatest asset of this hotel is the staff - friendly, helpful, communicative, smiling - they really make a difference!

Great room, great restaurant in the garden, swimming pool was good and large. Very nice rooms and very clean. Super service. The personnel is wonderful!